FAqs
How should I brew Chames tea?
Each blend has its own steeping time, listed on the product page, but as a rule, use freshly boiled water and let the colour deepen before you pour. There's no need to rush it.
Is Chames Rooibos caffeine-free?
Yes. All of our Rooibos blends are naturally caffeine-free, so they're just as good in the evening as the morning.
Where does Chames tea come from?
Every blend begins with organic, single-origin Rooibos grown in the Cederberg, South Africa. Not all of it makes the cut - only leaf that meets our exacting standards is selected, then hand-finished in small runs. It's how we ensure that what reaches your cup is never just any Rooibos.
What's your shipping policy?
Please see our Shipping policy for full details on delivery times and costs.
What's your return policy?
Please see our Refund policy for full details.
What makes Chames Rooibos "premium" compared to store-bought brands?
We select only the top 10% highest-grade needle cuts. This yields a naturally sweeter, richer flavor profile without any bitter aftertaste.
Is Chames Rooibos tea organic and pesticide-free?
Absolutely. All our crops are certified organic. We rely on sustainable farming practices that honor the unique ecosystem of the Western Cape.